Effective Date: January 10, 2025

Soy Luz LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including our one-on-one coaching, and all courses. By using our services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

1.1 Personal Information

We may collect personal information you provide directly to us, such as:

- Name

- Email address

- Phone number

- Payment information

- Any additional information you provide during coaching sessions or course enrollment.

1.2 Non-Personal Information

We may collect non-personal information automatically, such as:

- IP address

- Browser type and version

- Device type

- Usage data and interaction with our website or services.

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2. How We Use Your Information

We use the information we collect to:

- Provide and manage our services.

- Process payments and transactions.

- Communicate with you about updates, promotions, and customer support.

- Improve and personalize your experience.

- Comply with legal obligations.

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3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information  with full  disclosure and permission to:

3.1 Service Providers

Third-party vendors who assist with payment processing, email delivery, data analysis, and other operational tasks.

3.2 Legal Obligations

Authorities or legal entities if required by law, subpoena, or legal process.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

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4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

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5. Your Right*

Depending on your location, you may have the right to:

- Access, correct, or delete your personal information.

- Object to or restrict the processing of your data.

- Withdraw consent for data usage where applicable.

- File a complaint with a data protection authority.

To exercise your rights, please contact us at mentor@thejasminesirnes.com.

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6. Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can guarantee absolute security. Please ensure you use strong passwords and safeguard your account credentials.

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7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our website.

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8. Third-Party Links

Our website or services may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

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9. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information promptly.

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10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

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11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Soy Luz LLC

mentor@thejasminesirnes.com

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Thank you for trusting Soy Luz LLC with your personal information.